The report shows how we’re focusing on the areas that matter most to you, including reliable repairs, safer homes, clearer communication, faster complaint handling and support in local communities.
Read the full report: a2dominion.co.uk/report2026
Ian Wardle, A2Dominion’s Chief Executive, said: “Over the past year, customers have been clear about what matters most: feeling safe at home, reliable repairs, clear communication and being treated fairly when things go wrong.
“We’ve worked hard to become a safer, more stable and financially stronger organisation. This has allowed us to invest more in homes, strengthen building safety, support communities and improve services.
“We know customer satisfaction needs to improve. Our focus is on getting the basics right every time, putting things right quickly when we fall short, and using your feedback to keep improving.”
Key highlights
Tell us your thoughts for a chance to win a £50 voucher
Please tell us what you think of the report. You’ll find the survey link inside the report, or you can call us on 0800 432 0077.
You’ll be entered into a draw for a chance to win £50*. We’ll use your feedback to improve future reports.
*Terms and conditions apply. See a2dominion.co.uk/competition-rules
